Tuesday, March 17, 2020

Chamber Executive Illinois Intelligence Report March 17, 2020; From the Plainfield Area Chamber; From Effingham County Chamber; From Joliet Chamber of Commerce: Letter to members; Geneva Chamber updates: #staystronggenevail; Sauk Valley Area Chamber of Commerce; Lincoln Park Chamber of Commerce; Waterloo Chamber: Together we are STRONGER: Stay Calm and Shop Local; From Margaret Perrault, President Batavia Chamber: SBA Update; Illinois #BestChamber practices: Western DuPage Chamber; From McLean County Chamber of Commerce; Association of Chamber of Commerce Executives: Coronavirus Resource Guide Updated




Chamber Executive Illinois Intelligence Report
March 17, 2020

Good morning #ChamberWorld! It's going to be a challenging week! Here is news you can use as an Illinois Chamber of Commerce professional:

Corona Virus information from chambers across the state:



From the Plainfield Area Chamber:

Illinois is seeking an economic injury disaster declaration from the Small Business Administration but the application requires data from every county. If your business has been affected by COVID-19, please complete the survey below:



From Effingham County Chamber

For the safety of our members and their employees, the Effingham County Chamber of Commerce has postponed and/or cancelled all events and programming effective immediately through Tuesday, March 31.  We will continue to monitor the situation and make additional scheduling changes as needed.  


The events and programs impacted by this include: (subject to change)



Membership Meeting
March 16th
Postponed to

April 13th
ERCA Executive Committee Meeting
March 18th
Next Meeting
April 15th
DEBG Celebrating Women Event
March 18th
Cancelled
Workforce Development Meeting
March 19th
Next Meeting

April 9th
DEBG Ladies' Night Out
March 20th
Cancelled
Business After Hours - Legacy Harley Davidson
March 19th
Cancelled
YBNext Annual Meeting
March 24th
TBA
Community of Excellence Breakfast
March 25th
Postponed to
April 29th
Ambassadors Meeting
March 26th
Cancelled
Community Development Meeting
March 26th
TBA
Impact 2030 Steering Committee
March 27th
Next Meeting
April 24th
ERCA Workforce Readiness Committee Meeting
April 1st
TBA
Summer Activities Fair
April 2nd
TBA

Updates on new dates will be posted HERE as they are available. We will continue to be actively engaged in the conversation surrounding COVID-19 and provide our members with ongoing updates from the Center for Disease Control and our local authorities.


A resource page is being added to the Chamber website:  HERE containing links to a variety of resources provided by the Centers for Disease Control & Prevention, Illinois Department of Public Health, US Small Business Administration, Ready.gov, and the US Chamber of Commerce Foundation.  This page will be updated as additional information becomes available.  We recommend that you bookmark it for easy access.


Member businesses are encouraged to report any changes in services, open hours and availability so that we may share this information with the public through our Facebook page. Please email Kristin at kprobst@effinghamcountychamber.com.


Thank you!

Addendum to note:
Hello John,

My heart has been heavy the past few days as the full impact of how the corona virus is now impacting our communities and your businesses has become obvious. There have been crises in our country in the past but certainly none that impacted virtually every part of our lives like corona virus has. This situation requires swift action and sound ideas to make sure the impact to Effingham County businesses and residents is minimized.

As your chamber of commerce, we have an obligation to support your business with information, education and ideas on how to manage your business, develop new strategies and be prepared for when the threat to our health ends. 

Here are specific actions the Chamber is taking to assist you in these trying times:
·     A section has been added to our website www.effinghamcountychamber.com with many resources for you.  We will keep adding resources as they are identified.
·     Specific resources of importance:
·     Tips for creating an emergency work from home policy
·     How to remain connected to your customers
·     A Business Continuity Planning Kit 
·     Grant and loan programs being established 
·     We are offering access to our Business Outreach Center mentors who can answer any questions you have and assist you with ideas on how to sustain your business. 
·     The Chamber has just launched "LOCAL LINK" – a new E-Newsletter delivered to local residents each Friday with news from businesses, updates on community events, links to job postings and more ways that we can connect businesses to the community. Check out the Facebook post for more information and to sign up. 
·     The Chamber office remains open Monday-Friday, 8 a.m. to 5 p.m. to assist you with your business needs. You can call us at 217-342-4147 or email me directly at nlansing@effinghamcountychamber.com.

Additionally, The City of Effingham has added a page to their website which has a list of restaurant hours, etc.: 

Please review these links to various disaster assistance programs available to businesses:
·     Disaster Loan Assistance: The Small Business Association has received authorization to provide small business assistance through the Economic Injury Disaster Loan (EIDL) program. Visit here to learn more.

·     Illinois Department of Employment Security Benefits: Benefits may be available to some individuals whose unemployment is attributable to COVID-19. IDES recently adopted emergency rules to try to make the unemployment insurance system as responsive to the current situation as possible. Find out more here.

·     Illinois Department of Commerce & Economic Opportunity: This is a survey to assist in evaluating the State's request for a declaration of economic injury disaster from the SBA. Please take a moment to fill out the survey here.

·     U.S. Department of Labor: Resources for employers and employees, including: workplace safety, wages, insurance flexibility, and more. Visit here for more.

·     Facebook: Facebook Inc announced it plans to award $100 million in cash grants and ad credits for up to 30,000 small businesses in over 30 countries to address the economic impact of the coronavirus outbreak. Find out more here

Please take time, especially, to fill out the Illinois Department of Commerce & Economic Opportunity survey as this will help provide access to benefits that are being considered. Also, remember to update any changes to your business hours, services, etc. on your website and social media sites.

Finally, and on a more personal note: It is easy to get distracted by negativity as many aspects of our lives have been affected. Our negative thoughts bring us down and it’s hard to see that there are still positive things happening around us. As you monitor news about the pandemic, look for trusted and truthful information. There’s a lot of hype and not all of it is accurate. Situations like this can and should bring out the best in us and we’ve seen that happen many times in Effingham County. This is a time for people to work together and do our best to keep each other safe.  It’s a struggle to stay positive, but we will survive and at the end of this, we will be stronger personally and professionally. The Effingham County Chamber will continue to operate "business as usual" despite the crisis (to the extent that we are able and permitted), to ensure that our services to our members and the public continue without interruption. 

Yours in Business,

Norma Lansing, IOM, ACE
President & CEO




Illinois #BestChamber Practices: Barrington Chamber of Commerce: Stay Calm, Stay Sensible and Be Kind

A message from the president of the Barrington Area Chamber of Commerce

Stay Calm, Stay Sensible, and Be Kind! 

Yesterday I stopped at the store to simply get a few items - milk, fruit and yes one package of toilet paper. We are a small household now, empty nesters, and need very little. People were Coronavirus panic buying. I maneuvered my way around to get the few things I wanted, then waited in a very long checkout line. While many people were reasonable to some extent, there were several customers who had nothing but boxes and boxes of toilet paper in their carts.

Come on folks! Please stay calm, stay sensible, be reasonable, and most importantly, let’s still be kind!

State and local governments and health organizations have asked us all to practice “Social Distancing” and of course, follow the CDC guidelines for extra cleanliness, handwashing, wiping down surfaces, staying home if sick and more. We have all read them by now. Please be diligent and considerate. You can find the full recommendations easily online.

To follow those directives, BACC is postponing a number of events. The April 5 Family Expo will be rescheduled for later this summer; and the March 17 Battlehouse Mixer will be rescheduled. We have also asked our Networking Groups to take a break for the next two weeks. Please check our website frequently for updates. A key reason to take these actions locally, regionally and nationally is to help slow down the spread of the virus and let local public health systems prepare.

While the health of our communities is critically important; so is the health of our local businesses. This situation is creating serious challenges for small business owners who rely on us – especially restaurants and retailers for whom the effects of “social distancing” will make it extremely difficult to pay their staff, rent, bills and more.

So, please consider the following:

1. Stop by a local store and buy a gift card; the holidays and Mother’s Day are coming up – we all need some things

2. Order take-out, pick up or delivery at a local restaurant

3. When you see social media posts from a local business, comment, like and share to help them increase their exposure

4. Use BACC to promote your news, share news you see on our Facebook page, and like our posts; also comment when we share some member news

5. Give a good review for a great product, some great service, or great food you have had to recognize a local business and send kudos their way

6. If you see someone struggling, share supportive words, or a helpful tip based on experience; sometimes just reaching out, responding and listening helps

7. Finally, let’s get out and Shop/Dine/Support local as much as we can when we can

Let’s stick together and get through this by thinking of others. At some point, our life will return to some normalcy and we will all want to be out supporting one another.

So, stay calm, stay sensible, and be kind! Thank you!

If you have questions about anything, or need any assistance, feel free to call me at (847) 381-2525. Stay healthy.

Suzanne Corr
BACC President


Naperville Rallies To Provide Local Restaurant Meals To Healthcare Workers & First Responders

Naperville Helps! Has been established to help support our community, health professionals and first responders during this challenging time.  In order to do this, a GoFundMe page has been launched as the collection point for donations.  All financial contributions will go towards the purchase of meals from local restaurants which will then be delivered to workers at Edward-Elmhurst Health, the Naperville Fire Department and the Naperville Police Department. 
This goodwill gesture is spearheaded by the Naperville Area Chamber of Commerce and the Downtown Naperville Alliance. The goal is to support the business community and by doing so, provide meals to those working hardest to keep us safe.
“This idea came from a community member who just wanted to help our businesses and those working on the front lines,” said Kaylin Risvold, President and CEO of the Naperville Area Chamber of Commerce. “It took ONE IDEA, shared with us, to initiate this campaign. We know our incredible community will come together to support this effort because it benefits those who support us.”
“100% of the Naperville Helps! proceeds will go straight into our community. We have come together to do what we can to support the health care workers and those on the front lines while also supporting our restaurants who are facing new challenges,” said Katie Wood, Executive Director of the Downtown Naperville Alliance. “This way, those working to keep us safe can enjoy a nourishing meal - and Chamber Member and Downtown restaurants will enjoy increased business.”
NACC and DNA need monetary donations to begin meal deliveries on Monday, March 23, 2020. When Naperville Helps!, we can get through anything together. Thank you for your generosity.
Restaurants interested in participating can contact chamber@naperville.net to sign up.
Kaylin Risvold, President & CEO Naperville Area Chamber of Commerce krisvold@naperville.net 630.544.3382 www.naperville.net
Or
Katie Wood, Executive Director, Downtown Naperville Alliance kwood@naperville.net 630.544.3372 www.downtownnaperville.com


From Joliet Chamber of Commerce: Letter to members


Chamber Members:

As the COVID-19 situation continues to evolve, we would like to share some updates with you regarding assistance programs and potential legislation. In addition, with concern to all regarding health and safety, we have decided to keep the Chamber office open for business with reduced hours of 9:00 a.m. through 3:00 p.m. We will ask however that anyone who wishes to meet in person please call the Chamber office first as we will be closing to the public. We can be reached at 815.727.5371.

We’re here to help and pass on information as it becomes available. Please let us know how we can be of assistance during this time. All of us can still communicate electronically and we’re happy to share out any messages through our social networks.

The U.S. House of Representatives approved the Families First Coronavirus Response Act (H.R. 6201). The bill includes two new paid leave mandates on employers with less than 500 employees. If passed:

  • Businesses with less than 500 employees will be required to offer Family Medical Leave Act (FMLA) leave benefits to all employees. Eligible employees must have been on the employer’s payroll for 30 days.
  • Employers will receive a 100% refundable tax credit from the federal government for qualified family leave wages paid by an employer for each calendar quarter, but this is capped at $200 per day and $10,000 for all calendar quarters.
  • Businesses with less than 500 employees will be required to offer full-time employees 10 days (80 hours) and part-time employees a two-week hourly average of paid sick leave, on top of any other existing paid leave program, to quarantine or seek a diagnosis or preventive care for COVID-19.
  • Employers will receive a 100% tax credit for all wages that are paid, but capped at $511 per day, and $7,156 altogether for each employee.

We’re keeping an eye on Senate action and follow-up measures that will aid businesses in an effort to see immediate assistance. Illinois is seeking an economic injury disaster declaration from the Small Business Administration but the application requires data from every county. If your business has been affected by COVID-19, please complete the survey below:
https://form.jotform.com/200717156003039

The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, an Economic Injury Disaster Loan declaration.

  • Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available to small businesses and private, non-profit organizations in designated areas of a state or territory to help alleviate economic injury caused by the Coronavirus (COVID-19).
  • SBA’s Office of Disaster Assistance will coordinate with the state’s or territory’s Governor to submit the request for Economic Injury Disaster Loan assistance.
  • Once a declaration is made for designated areas within a state, the information on the application process for Economic Injury Disaster Loan assistance will be made available to all affected communities as well as updated on our website: SBA.gov/disaster.
  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.
  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.
  • SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible.
  • For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov

Unemployment benefits may be available to some individuals whose unemployment is attributable to COVID-19. IDES recently adopted emergency rules to try to make the unemployment insurance system as responsive to the current situation as possible. Full information can be found here: https://www2.illinois.gov/ides/Pages/COVID-19-and-Unemployment-Benefits.aspx

Stay well,

Joliet Region Chamber of Commerce & Industry Staff and Board of Directors

Mike Paone
Vice President
Joliet Region Chamber of Commerce & Industry
mpaone@jolietchamber.com
815.727.5371 main
815.727.5373 direct



Geneva Chamber updates: #staystronggenevail



The Geneva Chamber of Commerce is working diligently at this time to get more information on closings and anything else related to the pandemic. We will quickly relay this information to our visitors and all of you.

Working together will be our greatest asset during the days ahead.  Please call our office at 630-232-6060 with any questions or comments.

We will do as much as we can to help our members during this disruption.  Below are links to resources that we hope will be beneficial to you during this time.

 

When posting on Social Media, use the hashtag #staystronggenevail



Restaurants

Please click on this  Google Doc  ASAP to update your status and information so we can share on our
website and social media. 

** If at any point your status does change, please change on this document.



Retail and Service Industries


Please click on this  Google Doc  ASAP to update your status and information so we can share on our
website and social media. 

** If at any point your status does change, please change on this document

Sauk Valley Area Chamber of Commerce


The Illinois Department of Commerce & Economic Opportunity (DCEO) is working diligently to secure access to helpful resources for small businesses throughout the state of Illinois.


The Small Business Administration (SBA) will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by Coronavirus (COVID-19). As a part of this process, DCEO needs to collect information from organizations that will be negatively affected. This information will assist the DCEO in requesting an economic injury disaster declaration from the SBA.


Small Business owners are asked to complete the following form if they will be impacted by COVID-19. Please go to the following link and complete the information requested.




Resources:

CDC (Centers for Disease Control and Prevention)






1300 W. 2nd St, Rock Falls, IL 61071

815-626-2230

Sauk Valley Area Chamber of Commerce 

211 Locust Street, Sterling, IL 61081

P: 815-625-2400 | F: 815-625-9361

chamber@essex1.com


Lincoln Park Chamber of Commerce

We are continuing to monitor the COVID-19 public health crisis and will send regular updates with important news and neighborhood updates. During this crisis, our office on Lincoln Avenue will be temporarily closed to visitors, but we are online and available by phone to help and support you and your business.


We're posting regular updates on our FacebookTwitter and Instagram feeds. Follow us for updates throughout the week.


Waterloo Chamber: Together we are STRONGER: Stay Calm and Shop Local














From Margaret Perrault, President Batavia Chamber: SBA Update


From Robert Steiner, District Director, Illinois District, U.S. Small Business Administration:


I am contacting you to share proactive measures the US Small Business Administration is taking to address the challenges small businesses face due to the impacts of the coronavirus (COVID-19). While the situation is rapidly evolving, I’d like to share what resources are available now and those that are in the pipeline.


What’s happened so far


The SBA has received authorization to provide small business assistance through the Economic Injury Disaster Loan (EIDL) program. This program can provide low interest loans of up to $2M to businesses and private non-profits. The attached document discusses the Economic Injury Disaster Loan (EIDL) program and provides high level information related to the loan caps, use of proceeds, and interest rates. It’s important to recognize that the state has not yet received a declaration, so the EIDL program is not yet available to Illinois businesses and non-profits.


What’s next


SBA is working with the State of Illinois to support their efforts to submit the Governor’s request for a declaration. To accomplish this, the state is identifying businesses who have experienced substantial economic injury. This step is important as a county can only qualify if they either, have an identified business that has suffered economic injury, or the county is contiguous to a declared county. Once the state has pulled together its request, it goes to SBA for review. Once a disaster is declared, the EIDL becomes available for businesses located in declared counties.


How you can help


·     Help the state identify affected businesses – You can directly help the disaster declaration process through your assistance in identifying affected business. The state of Illinois has created a portal to assist with this at: https://form.jotform.com/200717156003039

·     Stay informed – The Illinois District will send out updates as the situation evolves. We plan to share information via webinars, through our twitter (@SBA_Illinois), and via email (www.sba.gov/updates). In addition, you can find continually updated information on this situation at www.sba.gov/coronavirus.

·     Direct impacted small businesses to SBA – Even in the absence of a declaration, SBA has a broad range of programs that can help small businesses through these challenging times including business advisory and lending services. Call or email the Illinois District Office or go to www.sba.gov/il for more information. Local staff stand ready to assist.


To reach the District or Branch Office, please use the following contact information:

·     Chicago Office: 312-353-4528

·     Springfield Branch: 217-747-8249

·     Email: Illinois.DO@sba.gov


Contact for Harriet Parker, Manager, Illinois Small Business Development Center:

·     Phone: 630-906-4143

Email: hparker@waubonsee.edu



Illinois #BestChamber practices: Western DuPage Chamber


There is so much information available about the spread and impact of COVID19, and information seems to be changing by the hour.

Stay up to date with the latest, factual information that directly impacts you, your business, and your employees.

For your convenience, below can also be found on our website: www.westerndupagechamber.com














From McLean County Chamber of Commerce 

COVID-19 Update - March 16, 2020

After discussion with our members impacted by the COVID-19 outbreak, the Chamber is compiling a library of resources for businesses on available tools to use during this time.


We want to know what questions your business or organization is facing because of the virus. Submit them via the form below and we'll do our best to find resources to best answer your needs.


The Chamber remains open and available to serve as a resource. Please don’t hesitate to contact us should you have additional concerns or requests.


BNPrepared.org



Together, across the globe, we are all braving uncharted territory. As a member of the McLean County Chamber of Commerce, we want to assure you that we’re working hard on your behalf to bring leaders and influencers together to provide resources, address concerns, and prepare our community for the global event we’re currently facing.

With that mission in mind, the McLean County Chamber of Commerce, Economic Development Council for the Bloomington-Normal Area, and the Bloomington-Normal Area Convention and Visitors Bureau announce the unveiling of a new website, BNPrepared.org, to serve as a portal addressing the concerns of employers, employees, families, and visitors of McLean County. BNPrepared.org will be regularly updated with current and accurate information available to all in McLean County and the surrounding area. 
Contribute Resources - Ask Questions - Share Your Impact
This event is ever-evolving with new guidelines and data available by the hour. Our community will get through this together with clear communication and sharing our knowledge and assets. BNPrepared.org allows community members to both submit resources that others might find helpful, as well as ask questions that have yet to be answered. In addition to sharing resources, employers will find a COVID-19 Impact Survey through the Illinois Department of Commerce & Economic Opportunity that will provide the data needed for financial relief programs.
Share Your Story



Connecting with others digitally is more important now than ever. Let us support your social media efforts – tag us on Facebook so we can highlight your best practices for pandemic preparedness, business interruption plans, and how your business is modifying delivering products and services. You can also send us your press releases or best practices. Help us share your stories!  

Once you’ve taken care of yourself, your family, and your loved ones, take a moment to think of other businesses or community organizations that need our support to survive. Consider shopping locally online, calling in your orders, picking up take-out – but above all, be there for each other. The best way through this is together.

The Chamber remains open and available to serve as a resource. Please don’t hesitate to contact us should you have additional concerns or requests.

From Sauk Valley Chamber

Questions: contact Diana Verhulst, Chief Executive Officer
or Pam Martinez Director of Programs and Services, United Way of Whiteside County

COVID-19 Urgent Food Delivery

March 16, 2020 — UNITED WAY OF WHITESIDE COUNTY is working directly with
its area partners and agencies through Whiteside County Healthier Communities
Partnership to transport emergency food to elders who are shut in or unable to enter
food venues in Whiteside County during the COVID-19 restriction period as
defined by the State of Illinois or Whiteside County. Please only use these services
in an emergency. Services will be available between 7:30 a.m. until 7:30 p.m. only
and will cease once emergency restrictions are lifted.
The following food delivery options will be available at no charge:
1) Golden Meals (Meals on Wheels) may provide meals delivered to you (you
must call in advance) Monday thru Thursday from 7 a.m. until 2 p.m. Thursday is
a double meal. Call 815-626-4442 to order your food.
2) Pickup and delivery of prepaid food you have ordered from restaurants or
select grocery stores for delivery to your door (food will be left at your door) via
one of our local partners or volunteers. Call UWWC at (815) 441-7456* between
7:30 a.m. and 7:30 p.m. with your name, address and name of food source,
confirmation of payment, and your phone number. The following grocery stores
will take your order online: Wal-Mart (Sterling) (order and pay at Wal-Mart online
only, subject to availability). We cannot be responsible for the store’s packaging,
keeping food hot, or item selection in your order. We’ll just get it to you. We have
limited partners so please be aware it could take time.
3) If restaurants cannot deliver to your home, we will get your order delivered
and left at your door. We cannot guarantee its warmth. Follow the same protocol
for #2, above: Call us at (815) 441-7456 between 7:30 a.m. and 7:30 p.m. with
your name, address and name of restaurant, confirmation of your payment to
them, and your phone number.
Questions can be directed to Pam or Diana at United Way of Whiteside County at
(815) 625-7973 between 7:30 a.m. and 4 p.m.
(*Phone services provided by Royal Neighbors Rock Falls Camp 100.)
United Way of Whiteside County is a 501 c 3 charitable organization fighting for the education, health and
financial stability of all people. We are located at 502 1st Avenue, Sterling, Ill. 815-625-7973.


The Batavia Chamber of Commerce, the City of Batavia and Batavia MainStreet are contacting each restaurant and bar in Batavia to update their hours and services



– In wake of the impending closure of all dine-in patronage at Batavia restaurants and bars, a comprehensive list of hours and accessibility by these businesses is being developed. The document is a Google document spreadsheet that can be viewed by anyone and will be updated whenever new information is received.

The Batavia Chamber of Commerce, the City of Batavia and Batavia MainStreet are contacting each restaurant and bar in Batavia to share what their plans are. This list and any updates will be posted on each of the representative entity’s website and social media via the Google Doc. Please look for this list here:


The three organizations encourage everyone to continue to support these local restaurants. All businesses must close their dine-in and walk-in functions as of 9 p.m. tonight. Take-out will be via curbside pickup only. Delivery is an option with many of the businesses, too. Restaurant Madness, scheduled to begin on Sunday, March 22 has been cancelled.

Please watch for any updates on the above listed links. It is the intention of these organizations to keep the public and businesses informed and to support in any way possible as everyone works together to be healthy and safe.

For more information, contact one of these organizations:

Batavia Chamber of Commerce, Margaret Perreault, president and CEO: (630) 879-7134, Ext. 1
Batavia MainStreet, Sherri Wilcox Dauskurdus, executive director: (630) 761-3528
City of Batavia, Laura Newman, city administrator: (630) 454-2000



Champaign County Chamber:  Important information and Tele-Commuting Tips


Good morning. We are aware that you are being inundating with information on COVID-19. Given the quickly changing landscape, there could potentially be a scenario where non-essential companies are asked to close. If this is the case, we want to be proactive and provide you with some information to consider as you prepare your employees to work from home.

·         Be realistic about whether every job can be done remotely.
·         Ask your employees to outline what they can work on from home. Have them start to put together the necessary office materials they will need to accomplish the work they have outlined.
·         Call your insurance provider to make sure you are properly covered for remote employees.
·         Clearly outline your expectations regarding communication.
·         Do your employees have the necessary equipment and technology to work from home.
·         Is the home-based are a safe area for the employee to work.
·         Consider having your staff sign a simple Work from Home agreement so that the expectations are agreed and understood by everyone.
·         Set up a platform such as Slack or Teams to make communication easier.

We are attaching a Telecommuting Policy and Procedure template from the Society of Human Resource Management that you can tweak to make your own.

Your chamber staff is working diligently to keep our COVID-19 resources available at your fingertips. We have created a one-page resource list that you can find at www.champaigncounty.org. You can also find updates and resources through our social media.

Additionally, we know that in times of uncertainty people get scared. The fear causes people to restrict their spending. But consumer spending accounts for 70 percent of American economic growth. While shopping online is typically a message you do not hear from a chamber, we do have many small, local businesses (retail, bars and restaurants) that sell products and gift cards online. If you are practicing social distancing and encouraging your employees to do so as well, please think about how you might be able to help support local businesses through online purchasing.

Our goal is to be your resource. We are also working with other chambers across the state to create a unified list of ideas that we can advocate for to help our members. We want our members to be prepared, safe and healthy. Please do not hesitate to contact us with any questions.

Thank you. We are in this together.

Laura E. Weis, IOM, ACE
President & CEO


Telecommuting Policy and Procedure

Telecommuting Policy and Procedure


Objective
Telecommuting allows employees to work at home, on the road or in a satellite location for all or part of their workweek. [Company Name] considers telecommuting to be a viable, flexible work option when both the employee and the job are suited to such an arrangement. Telecommuting may be appropriate for some employees and jobs but not for others. Telecommuting is not an entitlement, it is not a companywide benefit, and it in no way changes the terms and conditions of employment with [Company Name].
Procedures
Telecommuting can be informal, such as working from home for a short-term project or on the road during business travel, or a formal, set schedule of working away from the office as described below. Either an employee or a supervisor can suggest telecommuting as a possible work arrangement.
Any telecommuting arrangement made will be on a trial basis for the first three months and may be discontinued at will and at any time at the request of either the telecommuter or the organization. Every effort will be made to provide 30 days’ notice of such change to accommodate commuting, child care and other issues that may arise from the termination of a telecommuting arrangement. There may be instances, however, when no notice is possible.
Eligibility
Individuals requesting formal telecommuting arrangements must be employed with [Company Name] for a minimum of 12 months of continuous, regular employment and must have a satisfactory performance record.
Before entering into any telecommuting agreement, the employee and manager, with the assistance of the human resource department, will evaluate the suitability of such an arrangement, reviewing the following areas:
·         Employee suitability. The employee and manager will assess the needs and work habits of the employee, compared to traits customarily recognized as appropriate for successful telecommuters.
·         Job responsibilities. The employee and manager will discuss the job responsibilities and determine if the job is appropriate for a telecommuting arrangement.
·         Equipment needs, workspace design considerations and scheduling issues. The employee and manager will review the physical workspace needs and the appropriate location for the telework.
·         Tax and other legal implications. The employee must determine any tax or legal implications under IRS, state and local government laws, and/or restrictions of working out of a home-based office. Responsibility for fulfilling all obligations in this area rests solely with the employee.
If the employee and manager agree, and the human resource department concurs, a draft telecommuting agreement will be prepared and signed by all parties, and a three-month trial period will commence.
Evaluation of telecommuter performance during the trial period will include regular interaction by phone and e-mail between the employee and the manager, and weekly face-to-face meetings to discuss work progress and problems. At the end of the trial period, the employee and manager will each complete an evaluation of the arrangement and make recommendations for continuance or modifications. Evaluation of telecommuter performance beyond the trial period will be consistent with that received by employees working at the office in both content and frequency but will focus on work output and completion of objectives rather than on time-based performance.
An appropriate level of communication between the telecommuter and supervisor will be agreed to as part of the discussion process and will be more formal during the trial period. After conclusion of the trial period, the manager and telecommuter will communicate at a level consistent with employees working at the office or in a manner and frequency that is appropriate for the job and the individuals involved.
Equipment  
On a case-by-case basis, [Company Name] will determine, with information supplied by the employee and the supervisor, the appropriate equipment needs (including hardware, software, modems, phone and data lines and other office equipment) for each telecommuting arrangement. The human resource and information system departments will serve as resources in this matter. Equipment supplied by the organization will be maintained by the organization. Equipment supplied by the employee, if deemed appropriate by the organization, will be maintained by the employee. [Company Name] accepts no responsibility for damage or repairs to employee-owned equipment. [Company Name] reserves the right to make determinations as to appropriate equipment, subject to change at any time. Equipment supplied by the organization is to be used for business purposes only. The telecommuter must sign an inventory of all [Company Name] property received and agree to take appropriate action to protect the items from damage or theft. Upon termination of employment, all company property will be returned to the company, unless other arrangements have been made.
[Company Name] will supply the employee with appropriate office supplies (pens, paper, etc.) as deemed necessary. [Company Name] will also reimburse the employee for business-related expenses, such as phone calls and shipping costs, that are reasonably incurred in carrying out the employee’s job.
The employee will establish an appropriate work environment within his or her home for work purposes. [Company Name] will not be responsible for costs associated with the setup of the employee’s home office, such as remodeling, furniture or lighting, nor for repairs or modifications to the home office space.
Security
Consistent with the organization’s expectations of information security for employees working at the office, telecommuting employees will be expected to ensure the protection of proprietary company and customer information accessible from their home office. Steps include the use of locked file cabinets and desks, regular password maintenance, and any other measures appropriate for the job and the environment.
Safety
Employees are expected to maintain their home workspace in a safe manner, free from safety hazards. [Company Name] will provide each telecommuter with a safety checklist that must be completed at least twice per year. Injuries sustained by the employee in a home office location and in conjunction with his or her regular work duties are normally covered by the company’s workers’ compensation policy. Telecommuting employees are responsible for notifying the employer of such injuries as soon as practicable. The employee is liable for any injuries sustained by visitors to his or her home worksite.
Telecommuting is not designed to be a replacement for appropriate child care. Although an individual employee’s schedule may be modified to accommodate child care needs, the focus of the arrangement must remain on job performance and meeting business demands. Prospective telecommuters are encouraged to discuss expectations of telecommuting with family members prior to entering a trial period.
Time Worked
Telecommuting employees who are not exempt from the overtime requirements of the Fair Labor Standards Act will be required to accurately record all hours worked using [Company Name]’s time-keeping system. Hours worked in excess of those scheduled per day and per workweek require the advance approval of the telecommuter’s supervisor. Failure to comply with this requirement may result in the immediate termination of the telecommuting agreement.
Ad Hoc Arrangements
Temporary telecommuting arrangements may be approved for circumstances such as inclement weather, special projects or business travel. These arrangements are approved on an as-needed basis only, with no expectation of ongoing continuance.
Other informal, short-term arrangements may be made for employees on family or medical leave to the extent practical for the employee and the organization and with the consent of the employee’s health care provider, if appropriate.
All informal telecommuting arrangements are made on a case-by-case basis, focusing first on the business needs of the organization.



Association of Chamber of Commerce Executives: Coronavirus Resource Guide Updated
Details related to the Coronavirus outbreak are evolving daily. We are working with chamber leaders across the country to learn more about how chambers of commerce are responding to bring you practical resources you can use. Check our Coronavirus Resource Guide frequently for updates. Recent additions include templates chambers can use as a starting point for communicating with members, staff, event participants and more. If you haven't already done so, please complete our brief survey to help us tailor our resources to meet the greatest needs in the chamber community.

Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19): from the Small Business Administration (SBA)


Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)

Health and government officials are working together to maintain the safety, security, and health of the American people. Small businesses are encouraged to do their part to keep their employees, customers, and themselves healthy.


Content

Economic Injury Disaster Loan Program

The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
Find more information on the SBA’s Economic Injury Disaster Loans at: SBA.gov/Disaster.

Guidance for Businesses and Employers

The Centers for Disease Control and Prevention (CDC) offers the most up-to-date information on COVID-19. This interim guidance is based on what is currently known about the coronavirus disease 2019 (COVID-19). For updates from CDC, please see the following:


The following interim guidance may help prevent workplace exposures to acute respiratory illnesses, including COVID-19, in non-healthcare settings. The guidance also provides planning considerations if there are more widespread, community outbreaks of COVID-19.

To prevent stigma and discrimination in the workplace, use the guidance described below and on the CDC’s Guidance for Businesses and Employers web page.

Below are recommended strategies for employers to use now. In-depth guidance is available on the CDC’s Guidance for Businesses and Employers web page:
Actively encourage sick employees to stay home
Separate sick employees
Emphasize staying home when sick, respiratory etiquette and hand hygiene by all employees
Perform routine environmental cleaning
Advise employees before traveling to take certain steps
Check the CDC’s Traveler’s Health Notices for the latest guidance and recommendations for each country to which you will travel. Specific travel information for travelers going to and returning from designated countries with risk of community spread of Coronavirus, and information for aircrew, can be found on the CDC website.
Additional Measures in Response to Currently Occurring Sporadic Importations of the COVID-19:
Employees who are well but who have a sick family member at home with COVID-19 should notify their supervisor and refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a co-worker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.

Common Issues Small Businesses May Encounter:
Capital Access – Incidents can strain a small business's financial capacity to make payroll, maintain inventory and respond to market fluctuations (both sudden drops and surges in demand). Businesses should prepare by exploring and testing their capital access options so they have what they need when they need it. See SBA’s capital access resources.
Workforce Capacity – Incidents have just as much impact on your workers as they do your clientele. It’s critical to ensure they have the ability to fulfill their duties while protected.
Inventory and Supply Chain Shortfalls – While the possibility could be remote, it is a prudent preparedness measure to ensure you have either adequate supplies of inventory for a sustained period and/or diversify your distributor sources in the event one supplier cannot meet an order request.
Facility Remediation/Clean-up Costs – Depending on the incident, there may be a need to enhance the protection of customers and staff by increasing the frequency and intensity by which your business conducts cleaning of surfaces frequently touched by occupants and visitors. Check your maintenance contracts and supplies of cleaning materials to ensure they can meet increases in demand.
Insurance Coverage Issues – Many businesses have business interruption insurance; Now is the time to contact your insurance agent to review your policy to understand precisely what you are and are not covered for in the event of an extended incident.
Changing Market Demand – Depending on the incident, there may be access controls or movement restrictions established which can impede your customers from reaching your business. Additionally, there may be public concerns about public exposure to an incident and they may decide not to go to your business out of concern of exposing themselves to greater risk. SBA’s Resources Partners and District Offices have trained experts who can help you craft a plan specific to your situation to help navigate any rapid changes in demand.
Marketing – It’s critical to communicate openly with your customers about the status of your operations, what protective measures you’ve implemented, and how they (as customers) will be protected when they visit your business. Promotions may also help incentivize customers who may be reluctant to patronize your business.
Plan – As a business, bring your staff together and prepare a plan for what you will do if the incident worsens or improves. It’s also helpful to conduct a tabletop exercise to simulate potential scenarios and how your business management and staff might respond to the hypothetical scenario in the exercise. For examples of tabletop exercises, visit FEMA’s website at: https://www.fema.gov/emergency-planning-exercises



SBA Products and Resources

SBA is here to assist small businesses with accessing federal resources and navigating their own preparedness plans as described by the CDC’s Guidance for Businesses and Employers.

SBA works with a number of local partners to counsel, mentor and train small businesses. The SBA has 68 District Offices, as well as support provided by its Resource Partners, such as SCORE offices, Women’s Business Centers, Small Business Development Centers and Veterans Business Outreach Centers. When faced with a business need, use the SBA’s Local Assistance Directory to locate the office nearest you.

Access to Capital



SBA provides a number of loan resources for small businesses to utilize when operating their business. For more information on loans or how to connect with a lender, visit: https://www.sba.gov/funding-programs/loans.

How to get access to lending partners? SBA has developed Lender Match, a free online referral tool that connects small businesses with participating SBA-approved lenders within 48 hours.
7(a) program offers loan amounts up to $5,000,000 and is an all-inclusive loan program deployed by lending partners for eligible small businesses within the U.S. States and its territories. The uses of proceeds include: working capital; expansion/renovation; new construction; purchase of land or buildings; purchase of equipment, fixtures; lease-hold improvements; refinancing debt for compelling reasons; seasonal line of credit; inventory; or starting a business.
Express loan program provides loans up to $350,000 for no more than 7 years with an option to revolve. There is a turnaround time of 36 hours for approval or denial of a completed application. The uses of proceeds are the same as the standard 7(a) loan.
Community Advantage loan pilot program allows mission-based lenders to assist small businesses in underserved markets with a maximum loan size of $250,000. The uses of proceeds are the same as the standard 7(a) loan.
504 loan program is designed to foster economic development and job creation and/or retention. The eligible use of proceeds is limited to the acquisition or eligible refinance of fixed assets.
Microloan program involves making loans through nonprofit lending organizations to underserved markets. Authorized use of loan proceeds includes working capital, supplies, machinery & equipment, and fixtures (does not include real estate). The maximum loan amount is $50,000 with the average loan size of $14,000.

Exporting Assistance

SBA provides export loans to help small businesses achieve sales through exports and can help these businesses respond to opportunities and challenges associated with trade, such as COVID-19. The loans are available to U.S. small businesses that export directly overseas, or those that export indirectly by selling to a customer that then exports their products.
Export Express loan program allows access to capital quickly for businesses that need financing up to $500,000. Businesses can apply for a line of credit or term note prior to finalizing an export sale or while pursuing opportunities overseas, such as identifying a new overseas customer should an export sale be lost due to COVID-19.
Export Working Capital program enables small businesses to fulfill export orders and finance international sales by providing revolving lines of credit or transaction-based financing of up to $5 million. Businesses could use a loan to obtain or retain overseas customers by offering attractive payment terms.
International Trade loan program helps small businesses engaged in international trade to retool or expand to better compete and react to changing business conditions. It can also help exporting firms to expand their sales to new markets or to re-shore operations back to the U.S.

Government Contracting



SBA is focused on assisting with the continuity of operations for small business contracting programs and small businesses with federal contracts. For more information on federal contracting, visit https://www.sba.gov/federal-contracting/contracting-guide

More specifically:
8(a) Business Development program serves to help provide a level playing field for small businesses owned by socially and economically disadvantaged people or entities, and the government limits competition for certain contracts to businesses that participate. The 8(a) program offer and acceptance process is available nationwide, and the SBA continues to work with federal agencies to ensure maximum practicable opportunity to small businesses. 8(a) program participants should stay in touch with their Business Opportunity Specialist (BOS).
HUBZone program offers eligibility assistance every Thursday from 2:00-3:00 p.m. ET at 1-202-765-1264; access code 63068189#. Members of the HUBZone team answer questions to help firms navigate the certification process. For specific questions regarding an application, please contact the HUBZone Help Desk at hubzone@sba.gov.
Women-owned Small Business firms who have questions, please visit www.sba.gov/wosbready or write to wosb@sba.gov.


If a situation occurs that will prevent small businesses with government contracts from successfully performing their contract, they should reach out to their contracting officer and seek to obtain extensions before they receive cure notices or threats of termination. The SBA’s Procurement Center Representatives can assist affected small businesses to engage with their contracting officer. Use the Procurement Center Representative Directory to connect with the representative nearest you.

Local Assistance

SBA works with a number of local partners to counsel, mentor, and train small businesses. The SBA has 68 District Offices, as well as support provided by its Resource Partners, such as SCORE offices, Women’s Business Centers, Small Business Development Centers and Veterans Business Outreach Centers. When faced with a business need, use the SBA’s Local Assistance Directory to locate the office nearest you.


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