Monday, May 13, 2013

Monday Chamber Executive Reading List : 7 Measures of Success: What Remarkable Associations Do That Others Don't - Revised and Updated Edition - April 2012

7 Measures of Success: What Remarkable Associations Do That Others Don't - Revised and Updated Edition- April 2012


ASAE: The Center for Association Leadership 



Seven commitments consistently honored by the great associations that set them apart from the merely good:

  • A customer service culture
  • Alignment of products and services with mission
  • Data-driven strategies
  • Dialogue and engagement
  • CEO as a broker of ideas
  • Organizational adaptability
  • Alliance building
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